VEHICLE INSPECTION & HAND OVER
The process begins with our representative reviewing the damaged areas of your vehicle and explaining the repair process to you.
To fully assess the damage, parts of your vehicle may be disassembled. This makes sure that there are no unpleasant surprises and inaccurate estimates. This also ensures that there are no delays in your repair.
We provide free estimates that include proper disassembly and a thorough examination of your vehicle instead of basing it on visible exterior damage only.
After drop off, your vehicle goes in for an estimate where the vehicle is inspected for all damages. While trained estimators assess the damage, a step-by-step plan is devised to properly repair your vehicle.
High quality parts and materials necessary for the job are ordered after authorization. Now, your vehicle is ready for repairs.
The first department your vehicle goes to is the body repair department; this is where the car body is returned back to factory specifications.
The painting process starts by repairing the panels. We use only the highest quality paints and materials for the paint job. Before your vehicle enters the paint booth, all the trim panels are removed to prevent damage from the paint process.
All vehicles are painted in our state of the art paint booths which provide a dust free environment that allows the paint to be finished at high temperatures. This delivers a finish that matches that your vehicle’s factory standards.
After painting, the vehicle is reassembled. It is imperative that the newly painted area is not damaged. The technician reviews the entire work order to make sure everything has been completed up to top industry standards.
The final step in our repair process is to move your vehicle into the detailing department. We review the vehicle one more time and ensure everything has been completed to pre-repair condition. The vehicle is cleaned inside and out to remove the dust that may have gathered during the repair process. At your request, we offer more thorough and specialized detailing services for your vehicle.
Before handover, when we return your vehicle to you, our manager explains everything that has been done for your vehicle as per the repair order. Also, you will be issued a lifetime warranty on all the repairs of your vehicle.